Effective Date: 10th October 2024

1. Introduction
At chick.ke, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, interact with us, or make a purchase. By using our services, you agree to the practices described in this policy.

2. Information We Collect
We collect both personal and non-personal information to help provide a better shopping experience.

Personal Information
When you make a purchase, create an account, or subscribe to our newsletter, we may collect the following personal information:
Full name
Email address
Phone number
Billing and shipping addresses
Payment details (e.g., credit card information)
Non-Personal Information

We may also collect non-personal information about how you use our website. This includes your browser type, IP address, device type, and browsing behaviour.

3. How We Use Your Information
We use your information to:

Process your orders and manage your account.
Communicate with you about your orders, updates, and promotions.
Improve our website, products, and customer service.
Detect and prevent fraud or other unauthorized activities.
Comply with legal obligations.

4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:

Service providers who help us process payments, ship orders, or perform marketing functions.
Legal authorities if required by law to disclose your information.

5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your shopping experience. Cookies allow us to:

Recognize your device and preferences during future visits.
Analyze traffic and improve website performance.
You can manage or disable cookies through your browser settings, but this may affect certain functionalities on our website.

6. Data Security
We take reasonable precautions to protect your personal information. We use SSL encryption to safeguard payment data and regularly update our systems to prevent unauthorized access or breaches.

However, no online transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights
You have the right to:
Access and update your personal information.
Request deletion of your data (subject to certain exceptions, like compliance with legal obligations).
Opt-out of marketing communications by following the unsubscribe link in our emails or contacting us directly.

8. Children's Privacy
Our website is not intended for children under the age of 18, and we do not knowingly collect information from minors.

9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy regularly to stay informed of any changes.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your information, please contact us at:

Email: chicdesignskenya@gmail.com
Phone: +254-753-144401

Note: We reserve the right to update or modify this policy at any time without prior notice.